1. Scope and controller
This policy describes Jomi Adventure and its support website operated by Đào Nguyên Đức. Apple, Google and external services also apply their own policies to their services.
Jomi currently does not use AdMob, Firebase Analytics or Crashlytics. If added, we will update this policy and provide appropriate choices before data collection begins.
2. Data and purposes
| Data | Purpose and processing |
|---|---|
| Progress, gameplay coins, checkpoints and preferences | Stored on the device to run and recover gameplay and preserve language, sound and vibration choices. Some run and revive-operation identifiers are sent to the server to protect paid entitlements. |
| Identifiers and verification information | Store account, installation/device and authentication-session links verify ownership, synchronize the correct account and prevent double use. Hashed or encrypted information may still be personal data. |
| Transactions, wallet and entitlements | Product/transaction references, purchase/renewal/refund status, balances, grant/debit history and level/Membership/revive access are processed on the server to fulfill and reconcile purchases. |
| Connection and security information | Network requests include IP and technical metadata processed by infrastructure for delivery, service protection and abuse prevention. Identity services use time-window digests for rate limiting. |
| Support messages | Your email address, message and attachments that you choose to send are used to respond and handle issues/privacy requests. Saves and images are not attached automatically. |
3. Recipients and providers
Apple/App Store and Google/Google Play authenticate accounts and process purchases. Full payment details are entered with the store; Jomi does not ask for store passwords or card numbers in support messages.
Cloudflare provides servers, databases, storage and content delivery. Support email uses iCloud Mail. The game uses Unity and Unity IAP to connect store purchases; Unity Ads and Firebase are not currently used.
Access is limited to what is needed for service delivery, support and protecting entitlements, and disclosures required by valid legal requests. We do not sell data or use this website for advertising tracking.
Apple privacy Google privacy Cloudflare privacy Unity privacy information4. Using the support website
This website uses no analytics, advertising pixels, tracking cookies or third-party font servers. Images, CSS, fonts and interface code are served from the website itself.
The request composer only prepares an email in your browser. It does not transmit data to Jomi until you send the message through your email service. Following Apple/Google links opens services with separate policies. The hosting provider processes connection information needed to serve the website.
5. Processing grounds and choices
Depending on applicable law, necessary processing may rely on delivering a service you request, security/fraud-prevention interests balanced against your rights, or legal obligations. Optional processing requiring consent will only proceed with a valid basis for that consent.
You may choose not to send optional attachments or unnecessary information. Withdrawing consent does not affect the lawfulness of earlier processing. Data needed to verify purchases cannot simply be discarded to bypass ownership checks.
6. Retention
| Category | Retention and purpose |
|---|---|
| On-device data | Supports progress/preferences while you use the game. Uninstalling may not remove all OS-protected markers and does not delete server data. |
| Support correspondence | Deleted or anonymized 12 months after a case closes, except for ongoing disputes or legally required retention. |
| Privacy requests | Responded to and handled within 30 days of receipt. Extensions only where legally allowed, with reasons explained. Asking for more information does not automatically restart the period. |
| Backups | Deleted data expires from backups within 30 days of deletion from active systems. Backups are not used to restore deleted profiles. |
| Minimum commerce records | Only minimum justified records while needed to protect outstanding rights/obligations, reconcile refunds/disputes or prevent duplicate grants/debits. Retention follows the necessity of each purpose and applicable legal duties, with review and deletion or anonymization when no basis remains. The entire profile is not retained indefinitely. |
7. Your rights
Depending on your location and applicable law, you may request access/a copy, correction, deletion, restriction, objection or portability; withdraw consent and complain to the competent data protection authority.
Use Account & data or the contact email. We request only information reasonably needed to verify the correct person; a self-declared account ID is not proof of ownership. If part of a request cannot be fulfilled, we explain why and identify retained data.
Account & data requests8. Security and international processing
The system uses HTTPS, access checks and encryption for certain transaction proofs and backups. No measure guarantees absolute security. Do not share passwords or authentication codes with support.
Providers operate international infrastructure, so processing may occur outside your country. We apply safeguards and provider agreements required by applicable law. Data is not necessarily stored in Vietnam.
9. Younger players
Jomi is intended for players aged 13 and above and adults, rather than specifically for children under 13. Follow the store age rating and local requirements; a store rating does not replace parental consent where the law requires it.
Parents or guardians who believe a child’s data is processed improperly can contact us for verification and handling. Do not send a child’s identity documents without a clear explanation of why they are necessary.
10. Updates and contact
The update date appears on this page. Material changes to data processing will be communicated appropriately before use, with renewed consent where required.
Đào Nguyên Đức — Vietnam. Timeforwork789@icloud.com. Initial support response target: 3 business days.
