Types of entitlements
| Type | How it works |
|---|---|
| Coins | Current packs contain 1,500, 10,000 or 50,000 coins. The game displays one total wallet. Revives use commercial coins first, then gameplay coins if needed. |
| Monthly/yearly Membership | Renews according to the chosen plan. Access applies during the verified period, with 10,000 coins per eligible benefit month. A yearly plan does not regrant every benefit each time you open the game. |
| Level access | The entitlement is tied to the level shown before confirmation. Downloading content does not replace unlocking access. Owned levels and progress unlocks are distinct from time-limited Membership access. |
Restore purchases
- Connect to the internet and use the App Store or Google Play account that made the purchase. On Android, check the Google account connected inside the game.
- Open Shop → Restore Purchases and wait for verification to finish.
- Check your wallet, Membership status and level access. Restore does not undo spent coins or create a new reward.
- If something is missing, contact support with the product, store and error message. Do not buy again just to troubleshoot.
Renewal and cancellation
Monthly and yearly plans have different billing periods. The price, currency, period and renewal conditions shown on the store confirmation screen apply.
Manage or cancel renewal using the account that subscribed. Canceling renewal and requesting a refund are separate actions; access follows the status confirmed by the store.
Manage or cancel with Apple Manage or cancel with Google PlayRequest a refund
Apple or Google handles requests under its store process and applicable consumer rights. Jomi does not guarantee approval of every request or set the date funds will return.
Submit once and monitor the outcome. After receiving a verified decision, the system reconciles the relevant transaction. Submitting a request does not mean a refund has succeeded.
Apple refund instructions Google Play refund policy and helpCommon questions
Payment is pending, or the game has not updated after a charge?
Wait for the store and game to verify, reconnect and Restore. Do not confirm another purchase while the outcome is unclear.
Does changing devices transfer all progress and coins?
Restore checks commercial entitlements for the supported account. Local gameplay data is not assumed to sync. There is no promise of automatic account transfer between Apple and Google.
Does Membership expiry remove owned levels?
Membership access expires according to its verified status. Owned levels and progress unlocks are separate; canceling renewal does not turn them into Membership access.
